Security
Security is only as strong as its weakest link - which is why we fortify both your money and your data so you can grow wealth safely.
When you become a Syfe client, we are committed to protecting your account and rights as a consumer.
BANK-GRADE DATA SECURITY
All data is stored securely in Amazon Web Services (AWS) data centres in Singapore.
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DISPUTE RESOLUTION
Syfe is registered with the Financial Industry Disputes Resolution Centre (FIDReC), which provides an independent and impartial avenue for any disputes that may arise here.
TWO-FACTOR AUTHENTICATION
For better account protection, a One-Time Password (OTP) will be sent to your mobile phone number in addition to your password.
Safeguarding
your investments
Your Syfe funds are invested in established investment funds, held in custodian accounts and insured against loss.
Funds in managed portfolios and brokerage are held in trust accounts at established banks like DBS and HSBC, respectively. They are kept separate from Syfe's own accounts, and invested only in your portfolio assets.
Enjoy SIPC protection with individual accounts for US-listed securities in Brokerage insured up to US$500K against brokerage failure.
Join our Bug Bounty
Join us as a custodian of Syfe's security and help keep it safe for everyone. What’s more—get rewarded up to US$1,000 and be inducted into our Hall of Fame.
learn moreFAQs
Is Syfe authorised?
Syfe is regulated by the Monetary Authority of Singapore (MAS). We are licensed under the Capital Markets Services ("CMS") License (CMS License No CMS100837) for retail fund management after meeting all stringent standards set by MAS for financial and investment services companies.
What happens if Syfe gets acquired or stops operating?
At Syfe, the security of our clients' money is of utmost importance to us, and we have stringent measures in place to prevent an event like a closure from happening.
Syfe is licensed by the Monetary Authority of Singapore (MAS), and we hold a Capital Markets Services (CMS) License for retail fund management. As a CMS license holder, we have met all the requirements and standards set by MAS to prevent a bankruptcy event from happening. This includes meeting the minimum capital requirement, as well as audits and compliance to ensure that Syfe has sufficient daily cash flow to meet all operational
Funds in your Syfe account are held in a Trust Account in DBS Bank while your investments are kept in a Custodian Account through Saxo Capital Markets. These are held separately from Syfe’s assets. This means that Syfe will never be able to use your funds and assets, even in the very unlikely event that Syfe stops operating.
In that unlikely scenario, we will work together with Saxo Capital Markets under the supervision of MAS to ensure the orderly transfer of assets to another licensed fund manager, or the return of all assets and funds to our customers. Customers will be able to choose their preferred means.
All clients are also free to withdraw their money any time they wish, provided the funds are not locked in an active Cash+ Guaranteed portfolio. For all other portfolios, Syfe does not impose any exit penalties or lock-in periods, so clients are genuinely able to access their money anytime.
How secure is my information from external threats?
Your personal data is encrypted and stored in a secure data centre hosted by Amazon Web Services (AWS) – the service provider of choice for leading global banks. Syfe further implements Two-factor Authentication to protect against unauthorised account logins or password hackings.
Does Syfe have any Professional Indemnity Insurance (PII) coverage?
Yes. Syfe is regulated by the MAS and complies with requirements to maintain adequate PII coverage as required under the CMS license requirement.
Is Syfe Audited?
Yes, on a regular basis by one of the big-four auditing firms.
